Yes, we’ll make sure of it. Your Design Manager will work closely with you to ensure that your website is designed just the way you want it. You’ll be given the opportunity to review your site throughout the design process to be sure that we’re heading in the right direction.

Of course. Simply contact us and request an upgrade.

Yes. Your monthly payments will be deducted from the total cost of your website. Once your balance is clear, you’ll be free to transfer your website elsewhere, but will lose the supporting services provided by us (such as domain renewals, hosting, business email, ongoing support etc). If you decide to stay with us, you’ll be given the option of future redesigns to ensure that your website is always looking its best.

Although we will never sacrifice on the quality of our work, we will make every effort to create you the perfect business website in as little time as possible. You can expect to receive your first concept in around 3 days.

We offer 12-month rolling contracts.

All payment are collected monthly via Direct Debit. You’ll be able to set this up electronically.

Refund Policy

**Refund Policy for Website Design Services**

**1. Introduction**

Thank you for choosing [Unico Ais] for your website design needs. We aim to provide exceptional design services to meet your requirements. This Refund Policy outlines the terms and conditions under which refunds may be issued for our website design services.

**2. Refund Eligibility**

We understand that unforeseen circumstances may arise, and we are committed to resolving issues to your satisfaction. Refunds may be considered in the following situations:

- **Project Cancellation:** If you choose to cancel the project before any work has started, you may be eligible for a full refund of the initial deposit paid, minus any applicable administrative fees.

- **Unsatisfactory Work:** If you are not satisfied with the design work delivered and can provide specific and valid reasons for your dissatisfaction, we will work to address your concerns. If we are unable to meet your expectations after reasonable attempts to revise the design, you may be eligible for a partial refund, determined on a case-by-case basis.

- **Non-Delivery:** In the unlikely event that we fail to deliver the agreed-upon design within the specified timeframe and cannot provide a reasonable explanation or alternative solution, a full refund may be considered.

**3. Refund Process**

To request a refund, please follow these steps:

a. Contact our customer support team at [Contact Email or Phone Number] within [Number of Days] of the issue's occurrence, providing details and reasons for your refund request.

b. Our team will review your request and assess its eligibility based on the criteria mentioned in Section 2.

c. If your refund request is approved, we will process the refund within [Number of Days] of approval, using the same payment method used for the initial transaction.

d. You will receive a confirmation email once the refund has been processed.

**4. Non-Refundable Fees**

Please note that certain fees are non-refundable under any circumstances:

- Domain registration fees

- Hosting fees

- Third-party software or plugin purchases

- Any costs incurred for services provided outside the scope of the initial project agreement

**5. Modifications to the Refund Policy**

[Unico Ais] reserves the right to amend or update this Refund Policy at any time without prior notice. Any revisions will be posted on our website with the updated effective date.

**6. Contact Us**

If you have questions or concerns regarding this Refund Policy or our website design services, please contact us at [Contact Email or Phone Number].

[Unico Ais]

[22 Rylands Street]

[Burnley]

[www.unicoais.com]

[info@unicoais.com]

Pricing and Promotions Policy

**1. Pricing**

- **Transparent Pricing:** Our pricing is transparent and will be outlined in the project proposal or agreement.

- **Custom Quotes:** Each project is unique, and pricing may vary based on project complexity and requirements.

**2. Payment Terms**

- **Deposit:** A deposit is required to initiate the project, with the remaining balance due upon project completion, as specified in the project agreement.

- **Late Payments:** Late payments may result in project delays or additional charges.

**3. Discounts and Promotions**

- **Special Offers:** Periodically, we may offer discounts or promotions on our services. Details will be communicated via our website or newsletter.

- **Promo Codes:** Promo codes may be used to redeem discounts during the project initiation process, subject to their terms and conditions.

**4. Refunds**

- **Refund Policy:** Our refund policy, if applicable, is outlined in a separate Refund Policy document.

**5. Amendments**

- **Policy Changes:** We reserve the right to update this Pricing and Promotion Policy as needed. Clients will be notified of any changes.

**6. Contact Information**

- For questions or concerns related to pricing and promotions, please contact us at [info@unicoais.com].